The process to make a claim about UEBT

The UEBT certification label and UEBT authorized text claims show that you are working to source botanicals with respect for people and biodiversity.

The types of claims you can make depend on whether you have obtained certification or verification; or whether you have chain of custody approval if you are sourcing a certified or verified ingredient. The UEBT certification label is not allowed in the UEBT verification programme.

UEBT member logo

UEBT members can make claims of ‘UEBT member’ and use the UEBT membership logo in off-pack, in general communications. These claims focus on the commitments UEBT members make at the level of the company, and do not relate to ingredients or products.

UEBT certification label

The UEBT certification label is for consumer and client messaging and may be used in product-related communications or marketing subject to applicable rules and UEBT approval. It is for certificate holders or chain of custody approval holders in the UEBT certification programme.

UEBT verification claims

UEBT offers field verification of botanicals supply chains. This is not a certification scheme and the assessments are done by UEBT to pinpoint strengths and opportunities for improvement. Text claims are used for general communications (not product-related but about ingredient sourcing) or in business-to-business communications. Chain of custody approval is required for companies purchasing verified ingredients that wish to make claims.

Claims and labelling guidance

These policies are outlined in the UEBT Claims and Labelling Policy. 

Submit your claim for approval

All claims need to be approved. You can your claim for approval through our Claim Approval Form. 

Write to us at claims@uebt.org for any further questions. 

Chain of custody approval

Chain of custody is required for companies that buy, trade or process UEBT certified or verified natural raw materials and wish to make claims. Read the Chain of Custody Approval Requirements and access the application inside the document. Once you receive the chain of custody approval from UEBT you can then make claims following the UEBT Claims and Labelling Policy. 

Reporting misuse of claims

If you have knowledge of any potential, suspected misuse of the UEBT marks and/or claims, please write to us at appeals@uebt.org. These reports will be handled following the UEBT Complaints and Appeals Procedure.

Comments

We welcome stakeholder feedback at anytime on UEBT claims. Our goal is to ensure our claims are clear, accurate and credible. We also work with our multistakeholder Board, and commission occasional consumer research when we develop new claims. Write to us at claims@uebt.org